Welcome to GhumGhor. By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
GhumGhor is an online shopping platform offering home, lifestyle, and everyday-use products.
We reserve the right to update product information, prices, offers, and these Terms & Conditions when necessary.
We try our best to ensure that product images, descriptions, colors, sizes, prices, and other information displayed on our website are accurate.
However:
Actual product color may vary slightly depending on your device's screen.
Minor differences in appearance, size, or packaging may occur.
Product availability may change without prior notice.
We reserve the right to correct any unintentional pricing or information errors.
When placing an order, customers are responsible for providing accurate:
Name
Mobile number
Delivery address
Product and quantity information
GhumGhor may contact the customer to confirm an order before dispatch.
An order may be cancelled if the provided information is incomplete, incorrect, suspicious, or if the product becomes unavailable.
Where Cash on Delivery (COD) is available, the customer can pay the applicable order amount to the delivery person at the time of delivery.
Customers should verify the order and applicable amount before completing the payment.
For eligible orders, customers may check the product in the presence of the delivery person before accepting the delivery.
If the customer does not like the product or finds an issue that qualifies for return, the customer may return the product immediately by handing it back to the delivery person.
Once the delivery person leaves after successful delivery, return requests may be subject to additional conditions.
Customers may return an eligible product according to GhumGhor's Return Policy.
A product may not be eligible for return if it has been:
Used
Washed
Damaged by the customer
Altered or modified
Returned without original packaging or required accessories
Return eligibility may also vary depending on the product category.
We aim to deliver orders within the estimated delivery time communicated to the customer.
Delivery time may vary depending on:
Delivery location
Weather conditions
Traffic
Courier/delivery partner availability
Public holidays
Unforeseen circumstances
Customers should provide a valid and accessible delivery address and remain available at the provided contact number when the order is being delivered.
Applicable delivery charges will be communicated or displayed during the ordering process.
Delivery charges may vary depending on the delivery location, order size, product type, or applicable promotional offers.
GhumGhor may cancel an order in circumstances including:
Product unavailability
Incorrect or incomplete customer information
Failed order confirmation
Suspicious or fraudulent activity
Incorrect product pricing caused by a technical or human error
Other circumstances that prevent successful fulfillment
Customers may contact GhumGhor regarding cancellation before the order is dispatched.
All product prices displayed on the website are subject to change without prior notice.
If an incorrect price is displayed due to a technical or human error, GhumGhor reserves the right to cancel the affected order and inform the customer.
Promotional offers, discounts, coupons, and special campaigns may have their own terms and validity periods.
GhumGhor reserves the right to modify, suspend, or discontinue any promotional offer when necessary.
Customers agree to:
Provide accurate information when placing an order.
Provide a reachable mobile number.
Accept genuine orders placed by them.
Avoid placing fraudulent or intentionally misleading orders.
Follow the applicable return and delivery conditions.
Repeated fake orders, refused deliveries without reasonable cause, or fraudulent activities may result in restrictions on future orders.
Customers must not use the website for unlawful, fraudulent, harmful, or unauthorized purposes.
You must not attempt to:
Gain unauthorized access to the website or its systems.
Interfere with website functionality.
Copy or misuse website content for unauthorized commercial purposes.
Upload or transmit malicious code.
Conduct fraudulent activities through the website.
All website content, including logos, text, graphics, product information, images, design elements, and other materials, belongs to GhumGhor or its respective content providers unless otherwise stated.
Unauthorized copying, reproduction, distribution, or commercial use is not permitted.
Customer information is handled according to our Privacy Policy.
Necessary customer information may be shared with delivery or service partners only when required to process and fulfill an order.
GhumGhor may update these Terms & Conditions from time to time.
Changes will be published on this page, and continued use of the website after an update indicates acceptance of the revised terms.
If you have questions regarding these Terms & Conditions, orders, delivery, or returns, please contact GhumGhor through the contact information available on our website.
GhumGhor
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