At GhumGhor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our website.
When you place an order or contact us, we may collect information such as:
Customer name
Mobile phone number
Delivery address
Email address, if provided
Order and product information
Payment and transaction-related information, where applicable
We only collect information that is reasonably necessary to process and deliver your order and provide customer support.
We may use your information to:
Process and confirm your orders
Deliver products to your provided address
Contact you regarding your order
Provide customer support
Handle returns, exchanges, or complaints
Improve our products and services
Prevent fraudulent or unauthorized activities
We do not use your personal information for purposes unrelated to our services without appropriate reason or consent.
To complete your order, we may share necessary customer information with our delivery personnel or delivery partners.
For example, the delivery person may need your:
Name
Phone number
Delivery address
Order details
We only provide the information necessary to complete the delivery and related service.
We do not sell or rent your personal information to third parties.
For eligible orders, customers may check the product in the presence of the delivery person before accepting the delivery.
If the customer does not like the product or finds an issue that qualifies for return under our return policy, the customer may hand the product back to the delivery person immediately.
Once the delivery person leaves, return eligibility may be subject to our applicable return and exchange conditions.
Our website may use cookies and similar technologies to improve website functionality, remember user preferences, understand website usage, and improve the shopping experience.
You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We may use trusted third-party services such as delivery providers, payment services, analytics tools, or other service providers necessary to operate our business.
These providers may process information only as necessary to provide their respective services.
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent.
GhumGhor may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements.
Any updated version will be published on this page.
If you have any questions regarding this Privacy Policy or how we handle your information, please contact GhumGhor through the contact information provided on our website.
GhumGhor
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